NORTON ANTI-VIRUS

Norton Anti-Virus 2001 or Norton System Works 2001 is installed

  • Disable the Norton Anti Virus Office plug-in.
  • To do this, follow these steps:

Warning : This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.

Start Norton Anti Virus. To do this :-

  • Click Start.
  • Point to All Programs.
  • Point to Norton Anti Virus.
  • Click Norton Anti Virus 2001.

Note : If you installed Norton Anti-Virus as part of the Norton System Works 2002 program, click Start, point to All Programs, point to Norton System Works, point to Norton Anti-Virus, and then click Norton Anti-Virus 2002.

  • Click Options, and then click General.
  • Under How to keep Microsoft Office documents protected, click to clear the Enable Office Plug-in check box, and then click OK.
  • Restart the computer.
  • Norton AntiVirus 2000, Norton SystemWorks 2000, or Norton Internet Security is installed
  • Unregister the Norton AntiVirus OfficeAV.dll file. To do this, follow these steps:
  • Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.
  • Exit all programs.
  • Click Start, and then click Run.
  • Depending on how Norton AntiVirus 2000 is installed, type one of the following commands:
  • If the Norton AntiVirus program is installed as a stand-alone product, type the following command, and then press ENTER:
  • regsvr32 /u “c:\program files\norton antivirus\officeav.dll”
  • c is a placeholder for the drive where Norton Anti Virus is installed.
  • the command is successful, you receive the following message:

DllregisterServer in C:\Program Files\Norton AntiVirus\OfficeAV.dll succeeded.

Call 1-800-841-9269 for Norton Antivirus Support from our website.

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